Just as you would expect from any legacy PBX, UC Server® Software provides an auto-attendant by including the award-winning capabilities of UC Server Standard Edition with its drag and drop, database enabled, graphical service creation environment. And, unique to UC Server SIP Edition and UC Server Standard Edition, users can manage their personal communications environment using our self-service Personal Assistants or Personal Business Assistants. Objectworld Assistants are integrated with Microsoft Outlook® contacts and internal/external databases, to provide call screening, call routing, find-me/follow-me, notification, all depending on who called you and the time-of-day/day-of-week, and other capabilities limited only by your imagination. Objectworld’s Assistants provide unprecedented accessibility for employees to their customers, co-workers and partners. Using the simple point and click interface for Personal Assistants, or the drag-and-drop visual toolkit for Personal Business Assistants, employees can easily configure assistants to use complex business rules to screen and route their calls and notify them of incoming messages. Alternatively, UC Server allows administrators to create and exclusively assign assistants for each system user.

AutoAttendant and Personal Call Control Features

• 32 Drag and drop service elements with 16 basic elements
• 11 advanced elements
• 5 database elements
• 20 elements include imbedded database integration

Personal Calling Party ID Routing

• Calling line ID
• Contact Integration
• Database access
• Find Me – Follow Me
• Blind transfer
• Assisted transfer (accept or deny)

Message Notification

• Message waiting lights
• Active message delivery
• Send e-mail
• SMS support (e-mail to SMS)
• Pager notification

Auto-Attendant Features

• Dial by name or extension
• Time-of-day / day-of-week schedules
• Drag and drop service manager

Drag and Drop Service Elements

• Active message delivery
• Change password
• Compare digits
• Create log entry
• Database elements
• Dial by extension
• Dial by name
• Fax on demand
• Flow control – contact or telephone number
• Flow control – day-of-week/time-of-day
• Gather digits
• Loop counter
• Manage mailbox
• Menu
• Play announcement
• Play one-time message
• Receive fax
• Record announcement
• Send e-mail notification (includes e-mail to SMS)
• Send fax
• Take message
• Text-to-speech
• Transfer assisted
• Transfer call
• Verify password
• Voice-mail