Do you need the ability to take advantage of the efficiency and convenience of user self-service Interactive Voice Response (IVR) applications and communications-enabled business processes just like larger competitors? Objecworld UC Server lets both your IT staff and users build and maintain their own IVR/CEBP applications without retaining expensive professional services. IVR applications are easy to create using Objectworld’s drag and drop, database-enabled, multimedia, graphical service creation environment. Your IT staff and users can build multimedia IVR services that access any external ODBC database, or use built-in Personal Tables accessible from the Objectworld UC Client™, allowing you to quickly and easily build customized vertical market applications.

ODBC-enabled Business and Personal IVR

Database Integrated Voice Response

• Database formats
• ODBC-compliant databases
• UC Server built-in personal tables
• Database Capabilities
• Retrieve, update, add, delete rows
• Dial for data – similar to dial by name
• Multimedia – voice, fax and text-to- speech support