This page provides links to external third-party tools and resources that may be useful to system installers and maintainers. Many of the tools linked to below are useful in diagnosing system and network problems.

Note: Objectworld does not endorse or provide technical assistance with these tools or materials. Please refer to the documentation provided by the respective suppliers for details on how to use the tools.

Diagnostic, Maintenance and Log Gathering Tools

Kiwi Syslog Daemon

Kiwi Syslog Daemon is a freeware Syslog Daemon for Windows. It receives, logs, displays and forwards syslog messages from hosts such as routers, switches, unix hosts and any other syslog enabled device. This can be used to obtain diagnostic log information from SIP gateways, and other devices. There is both a freeware and a commercial version of the product; usually the freeware version is sufficient for most diagnostic procedures.

PuTTY

PuTTY is an SSH and telnet client, developed originally by Simon Tatham for the Windows platform. PuTTY is open source software that is available with source code and is developed and supported by a group of volunteers. It can be used to communicate with some SIP gateways and other devices that support Telnet or SSH terminal sessions.

RoboCopy

RoboCopy, or "Robust File Copy", is a command-line directory replication command. It is available as part of the Windows Server 2003 Resource Kit Tools, and was introduced as a standard feature of Windows Vista and Windows Server 2008. RoboCopy is designed for reliable mirroring of directories or directory trees. It has features to ensure all NTFS attributes and properties are copied, and includes additional restart code for network connections subject to disruption.

Microsoft SQL Server Management Studio Express

Microsoft SQL Server Management Studio Express (SSMSE) is a free, easy-to-use graphical management tool for managing SQL Server 2005 Express Edition and SQL Server 2005 Express Edition with Advanced Services. It can be used to view or directly modify database contents. Direct modification of the database should only be performed under direction instruction by Objectworld technical support personnel.

Wireshark

Wireshark is network protocol analyzer that can be used to capture network data and analyze the results. It has specific analyzers for SIP and RTP allowing for advanced network diagnostics and data gathering.

Advanced Diagnostic and Debugging Tools

Debugging Tools for Windows

You can use Debugging Tools for Windows to debug drivers, applications, and services on systems that are running Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Windows Server 2008. You can also use Debugging Tools for Windows to debug the operating system itself. Versions of the Debugging Tools for Windows package are available for 32-bit x86, native Intel Itanium, and native x64 platforms.

Dependency Walker

Dependency Walker is a free utility that scans any 32-bit or 64-bit Windows module (exe, dll, ocx, sys, etc.) and builds a hierarchical tree diagram of all dependent modules. For each module found, it lists all the functions that are exported by that module, and which of those functions are actually being called by other modules. Another view displays the minimum set of required files, along with detailed information about each file including a full path to the file, base address, version numbers, machine type, debug information, and more.

Process Explorer

Process Explorer allows you to view information about processes that are open and the resources they are using.

Process Monitor

Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread activity.